Last updated: 2025. This Privacy Policy applies to all users of the okiebet platform, including visitors and registered members. By using this site, you agree to the data practices described below. Please read this page carefully so you understand exactly what information we collect and how we handle it.
Platform privacy highlights
When you create an account, place a bet, or simply browse the okiebet platform, certain information is gathered to make your experience smooth, secure, and compliant with Philippine regulations.
When you sign up for an okiebet account, we collect your full name, date of birth, email address, mobile number, and a username of your choice. This information is required to verify your identity, confirm that you meet the minimum age requirement of 21 years, and set up your account correctly. We may also ask for a government-issued ID during the verification process to comply with anti-money laundering obligations under Philippine law. All registration data is stored securely and is never sold to third parties. You can update most of your profile details at any time by logging into your account settings.
As you use the platform, we automatically record information about your sessions, including the games you play, the bets you place, the amounts wagered, and the outcomes of each session. We also collect technical data such as your device type, operating system, browser version, IP address, and approximate location based on your network connection. This data helps us detect unusual activity, prevent fraud, and ensure that our services are functioning correctly for users across the Philippines. Usage data is also used to improve game recommendations and personalise your experience on the platform. We do not use this data to serve third-party advertisements.
All deposit and withdrawal transactions on okiebet are processed through secure payment channels, and we retain records of each transaction including the amount in Philippine pesos, the payment method used, the date and time, and the transaction status. We do not store full card numbers or complete banking credentials on our servers — payment processing is handled by certified third-party payment providers who operate under their own strict security standards. Transaction records are kept for a minimum period as required by Philippine financial regulations and may be reviewed in the event of a dispute or compliance audit. If you have questions about a specific transaction, our support team can assist you by referencing your account history.
When you contact our customer support team, we collect and retain the content of your messages, the nature of your enquiry, and any supporting information you provide such as screenshots or transaction references. This allows us to resolve your issue efficiently and maintain a record of previous interactions for continuity of service. If you opt in to receive promotional communications from okiebet, we will also store your communication preferences and the history of messages sent to you. You can withdraw your consent to marketing communications at any time by updating your notification settings or contacting support. We will never share your support correspondence with unrelated third parties.
Every piece of data collected by okiebet serves a specific, legitimate purpose. Here is a clear breakdown of how your information is put to use.
Your login credentials and device data are used to detect unauthorised access attempts and protect your account from fraud. We apply multi-layer verification to keep your balance and personal details safe at all times.
Aggregated usage data helps our team identify which features are working well and which areas need improvement. This ensures that the okiebet experience keeps getting better for all Filipino players on mobile and desktop.
We are required by Philippine law to verify player identities, monitor transactions for suspicious activity, and maintain accurate records. Your data enables us to meet these obligations and operate as a responsible platform.
Under the Philippines Data Privacy Act of 2012 (Republic Act No. 10173), you have specific rights regarding the personal information we hold about you. okiebet is committed to honouring these rights in a timely and transparent manner.
You have the right to request a copy of the personal data that okiebet holds about you at any time. If you believe that any of your information is inaccurate, incomplete, or outdated, you may request a correction by contacting our support team with the relevant details. We will process access and correction requests within a reasonable timeframe and confirm the outcome in writing. In some cases, we may need to verify your identity before releasing or amending your data to prevent unauthorised access. There is no fee for submitting a standard access or correction request.
You may request the deletion of your personal data from our systems, subject to any legal or regulatory obligations that require us to retain certain records for a specified period. If you object to the processing of your data for a particular purpose — such as receiving marketing communications — you can withdraw your consent at any time without affecting the lawfulness of prior processing. Requests for erasure will be assessed on a case-by-case basis, and we will inform you of the outcome and any applicable limitations. Closing your okiebet account does not automatically result in the immediate deletion of all associated data, as some records must be retained for compliance purposes. For all data rights enquiries, please contact our support team at [email protected].
okiebet uses cookies and similar technologies to maintain your session, remember your preferences, and analyse how the platform is used. Session cookies are essential for the platform to function correctly and are deleted when you close your browser. Persistent cookies may be stored on your device for a longer period to remember your login status and language preferences. We do not use cookies to serve third-party advertisements or share your browsing behaviour with external marketing networks. You can manage or disable cookies through your browser settings, though doing so may affect the functionality of certain platform features. By continuing to use okiebet after being informed of our cookie practices, you consent to their use as described in this policy.
If you have any concerns about how okiebet handles your personal information, visit our FAQ page or reach out to our support team. Ready to join? Registration takes under two minutes — all in Philippine pesos, fully mobile-friendly.